We analyze the quality of services provided by us in the specially designed inner unit of quality to compare our results with the international norms. In order to improve, we often adjust the existing procedures, looking for more innovative solutions to initiate the development of qualified staff – we prepare additional coaching and training for the staff and take care of both new and loyal staff training. This helps us maintain professionals who provide high quality customer service and perform all the necessary procedural steps in the various countries of the world in the cargo is transported at that time. Already today, the achievements of quality department show us and our clients very good quality indicators of freight / services.
Before joining our company, specialist have to successfully overcome several selection stages. When recruiting drivers, professional instructor is also involved in the selection of staff who working together with a driver evaluates his/her ability to work independently.